Terms of Service

1. Acceptance

By purchasing or using ShotLock you agree to these Terms. If you don't agree, don't use the product.

2. License

ShotLock is sold as a personal, non-transferable software license. Creator licenses cover 1 machine. Pro licenses cover 3 machines. You may not resell, sublicense, or redistribute ShotLock.

3. Permitted Use

You may use ShotLock for personal, commercial, and client work within the bounds of your license tier. Creator licenses are for personal and freelance use. Pro licenses extend to small team and commercial studio use.

4. GPU and Hardware Requirements

ShotLock requires a compatible GPU and a working local ComfyUI installation. We do not guarantee the product will work on all hardware configurations. Check the system requirements before purchasing.

5. Pre-Orders and Refunds

Pre-orders. A pre-order is a full payment, taken when you order, for a license to a product that has not yet been released. The release date we publish is an estimate. Your license key and download link are delivered by email when the product is released.

Cancelling a pre-order. You may cancel a pre-order for a full refund at any time before your license is delivered, for any reason. You can do this yourself at resolveaiplugins.com/refund or by emailing support. If the estimated release date changes, we will notify you by email before it changes, and you may cancel for a full refund.

After delivery. If ShotLock does not work in your setup and you've followed the setup guide, contact support within 14 days of delivery for a full refund. Refunds are not available after 14 days or for change-of-mind requests after the product has been in active use.

Refunds are returned to the original payment method. Nothing in these Terms limits any rights you have under the consumer protection laws that apply to you.

6. Updates

Updates are included during the early access period. Post-launch update policy will be communicated ahead of any changes. Existing license holders will not be charged for updates without prior notice.

7. Limitation of Liability

ShotLock is provided as-is. We are not responsible for output quality, AI model behavior, compatibility issues outside documented configurations, or any indirect, consequential, or incidental damages arising from use of the software.

8. Contact

For support or legal questions: support@resolveaiplugins.com